Privacy Policy

We collect personal information only when you give it to us: your name, phone number, email address and any project details you enter into a form on this site, or that you give us over the phone.

We use that information to respond to your enquiry, arrange a measure and quote your work. We do not sell it and we do not share it with third parties for their own marketing.

CALLS. Calls to the number on this site may be routed through a call tracking service so we can tell which enquiries came from the website. Calls may be recorded for quality and training. If you would prefer not to be recorded, tell us at the start of the call.

FORMS. Form submissions are delivered to us by email and stored in our customer system so we can follow up. We keep enquiry records for as long as we may reasonably need them for warranty and dispute purposes.

ANALYTICS AND COOKIES. This site uses analytics to understand how visitors find and use it. That data is aggregated and is not used to identify you personally.

YOUR CHOICES. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on our contact page.

This policy is provided as a plain-English summary of our practices. It is not legal advice and should be reviewed by a qualified attorney before being relied on.